Terms and Conditions

Last updated on 31-05-2024 18:14:53

Terms and Conditions

These Terms and Conditions, along with the privacy policy or other terms (“Terms”) constitute a binding agreement between POP CHOC ENTERPRISES PRIVATE LIMITED, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”).

1. Acceptance of Terms: By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

2. Service/Product Details & User Responsibilities: We offer custom software development services tailored for businesses and founders, utilizing AI and low-code development tools. Our services encompass the creation of various tools, dashboards, Minimum Viable Products (MVPs), and more. To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.

3. Payment Terms, Usage Restrictions & Intellectual Property Ownership: Payment terms are milestone-based, with each milestone linked to the completion of specific work. Payment structures are determined on a case-by-case basis. Upon project completion and handover, the client assumes full usage rights, and intellectual property rights are transferred to the client. POP CHOC ENTERPRISES PRIVATE LIMITED does not retain any intellectual property rights.

4. Limitations of Liability: While we strive for excellence, POP CHOC ENTERPRISES PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or inability to use the services, including but not limited to, any errors or omissions in the content, any interruption or cessation of service, or any damage to property or loss of data.

5. Usage Restrictions & Responsibilities: Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements. You agree not to use the website and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms or Indian or local laws that might apply to you.

6. Links to Third-Party Websites: You agree and acknowledge that the website and the Services may contain links to other third-party websites. Upon accessing these links, you will be governed by the terms of use, privacy policy, and other policies of such third-party websites.

7. Dispute Resolution Procedures: Any dispute or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be determined by arbitration in GURGAON, Haryana. The arbitration shall be conducted confidentially by a single arbitrator in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The decision of the arbitrator shall be final and binding upon both parties.

8. Governing Law and Jurisdiction: These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in GURGAON, Haryana.

9. Communication: All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

By continuing to use our website and Services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, please refrain from using our website and Services.

Privacy Policy

Last updated on 31-05-2024 18:18:47

This privacy policy (“Policy”) relates to the manner POP CHOC ENTERPRISES PRIVATE LIMITED (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.

POP CHOC ENTERPRISES PRIVATE LIMITED may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.

What data is being collected

We may collect the following information from the client but not client's user data:

  • Name
  • Contact information including address and email address
  • Demographic information or, preferences or interests
  • Personal Data or Other information relevant/ required for providing the goods or services to you
  • The meaning of Personal Data will be as defined under relevant Indian laws

Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:

  • Internal record keeping.
  • For improving our products or services.
  • For providing updates to you regarding our products or services including any special offers.
  • To communicate information to you
  • For internal training and quality assurance purposes

Who do we share your data with

We may share your information or data with:

  • Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons.
  • With our group companies (to the extent relevant)
  • Our auditors or advisors to the extent required by them for performing their services
  • Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements.

How we use cookies

We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.

Your rights relating to your data

Right to Review - You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: g.gaurav.gupta93@gmail.comIn the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods.Please note that these rights are subject to our compliance with applicable laws.

How long will we retain your information or data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries/ Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.

Refund and cancellation

Last updated on 31-05-2024 18:21:03

POP CHOC ENTERPRISES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the agency's internal team and they have initiated the process of working on them.

• POP CHOC ENTERPRISES PRIVATE LIMITED does not accept cancellation requests for paid projects. However, refund/replacement can be made if the customer raises the request before the work has started.

• In case of any Refunds approved by the POP CHOC ENTERPRISES PRIVATE LIMITED, it’ll take 9-15 Days days for the refund to be processed to the end customer.

Ship and Delivery Policy

Last updated on 31-05-2024 18:23:24

All the deliveries and everything are completely digital from designs to software to reports. Services are started within 48 hours of receiving the payment.
POP CHOC ENTERPRISES PRIVATE LIMITED is not liable for any delay in delivery by the server company/ hostings. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or g.gaurav.gupta93@gmail.com.